Customer Questions & Answers
We make our cupcakes with premium ingredients including luxurious European chocolates, pure housemade Vanilla, fruit from Napa Valley and fresh local dairy. We do not use any preservatives or hydrogenated oils. Everything is made on-site and baked daily in small batches. Come visit us. Our bakery is designed so you can see us bake and frost right in front of your eyes.
Yes we do. We offer a Gluten Free cupcake which is a rich dark chocolate cake with either dark chocolate butter cream frosting or vanilla butter cream frosting and topped with chocolate sprinkles. This cupcake is served 7 days a week and is available in limited quantities in store. Call in advance to order these cupcakes in any increments.
All cupcakes could contain traces of nut/nut products, wheat/gluten products, soy products, eggs, diary, and other ingredients that are a potential risk to a person with food allergies. Please be aware that based on our product mix and methods of preparation, cross contamination may occur between ingredients. Crave Cupcakes shall not be held responsible for any allergies to customers and their guests.
All cupcakes could contain traces of nut/nut products, wheat/gluten products, soy products, eggs, diary, and other ingredients that are a potential risk to a person with food allergies. Please be aware that based on our product mix and methods of preparation, cross contamination may occur between ingredients. Crave Cupcakes shall not be held responsible for any allergies to customers and their guests.
Yes, we sell our exclusive CRAVE Party Tower. It is made from a durable glossy white cardboard that can be reused. The Party Tower is on our ORDER page and sells for $25/each.
Also known as trans fats, hydrogenated oils are used to cut costs and prolong shelf life in prepared foods and baked goods. Hydrogenated oils have been linked with coronary disease and diabetes.
Yes, we have lots of customers who like to give individual cupcakes as gifts or favors and we can box each cupcake individually. There is an additional $1.00 charge/individual cupcake box. We regularly package individual cupcakes in wax bags for no additional charge.
We sell three cupcake sizes, our giant, original, and mini version. Our mini cupcakes are two to three bites and great for parties. They are available for advance orders for $24/dozen (one dozen minimum). During certain Holidays we do sell a "Sweet Treat" 5 box of minis available in store and online for $12.
All orders should be cancelled no later than 48 hours in advance to ensure you receive a full refund for your order. After that time we are already preparing batter and frosting to be baked the next morning and will not be able to issue a refund for the order.
Yes. We use a messenger service to deliver cupcakes in the Houston area Monday through Friday that have been ordered by 5pm the day prior. Delivery costs start at $10.
For same day delivery (no special orders) use the UberEats, Doordash, or Favor apps which all can deliver our products in sometimes less than an hour.
Yes, we do ship to the continental 48 states via overnight delivery service to arrive on Tuesdays through Fridays with the exception of certain Holidays. Orders must be placed before 2pm CST the day before your want to receive your order. During exceptionally hot months we do turn off shipping. To ship cupcakes CLICK HERE.
Our cupcakes come with fresh elegant toppings that compliment each flavor. For specific occasions and holidays we offer additional special decorations. Please place orders for these at least 24 hours in advance. We offer a custom printed topper for a minimum of a dozen cupcakes. These toppers require artwork approval 72 hours prior to the order date. Please email us your specific request. We also offer, for larger quantity orders, a custom sugar topper embossed with your initials, logo, or event date. These custom embossing toppers need to be ordered at least 4 weeks in advance. Please email us your specific request.
Any left over cupcakes are donated to various local charities.
We do not write on the cupcakes, however we can emboss Happy Birthday on our sugar fondant toppers for orders placed 24 hours in advance. If you come in store we can put a Happy Birthday handcrafted topper on one cupcake that comes in an individual box with a Happy Birthday sticker. We also sell individual colored candles and individual number and individual letter candles as well.
We take orders for flavors we are baking on the specific day you are ordering for. To see our calendar of cupcake flavors click HERE. If your order is for more than 72 of any one flavor we can accommodate your flavor request with 72 hour advance notice. Please call us at 713-622-7283 to place your order.
You may place orders online with a 24 hour advance notice. You can also place orders over the phone, 713. 622. 7283 or in the store. We do offer same day ordering for our Seasonal Cupcake Boxes with 3 hours advance notice (Pick-Up Only).
We do not use any preservatives, so our cupcakes are always best the day they are baked. If you need to store your cupcakes we recommend doing so at room temperature in the box or an airtight container. Avoid storing the cupcakes in the refrigerator as this will dry them out.
Every day we offer a variety of delicious cupcake flavors. We bake in small batches throughout the day to ensure you taste your cupcakes at the freshest. On occasion we do sell out of certain flavors. If you order at least 24 hours in advance, we will make sure your favorite flavors are boxed and ready for you to pick up or have delivered.
Orders left through e-mail or on our voice mail can not be processed. Please order using our online ordering system or call the store at 713.622.7283.
Yes, we love weddings and think our cupcakes are the perfect compliment to your special day. To set up an appointment to taste our cupcakes, email events.
We bake in small batches throughout the day. We do on occasion run out of certain flavors. You can always place an order 24 hours in advance for at least a dozen of your favorite cupcakes to ensure you get what you need. If you want less than a dozen cupcakes make sure you come in early in the day as we are fully stocked when we open our doors.
Yes we do. Our Vegan is a traditional Texas red cocoa cake with non-dairy vanilla bean frosting. This cupcake is served 7 days a week.
All cupcakes could contain traces of nut/nut products, wheat/gluten products, soy products, eggs, diary, and other ingredients that are a potential risk to a person with food allergies. Please be aware that based on our product mix and methods of preparation, cross contamination may occur between ingredients. Crave Cupcakes shall not be held responsible for any allergies to customers and their guests.
Yes we do. Our Sugar Free cupcake is a Vanilla cake with milk chocolate frosting sweetened with sugar substitute. This cupcake is served 7 days a week.
All cupcakes could contain traces of nut/nut products, wheat/gluten products, soy products, eggs, diary, and other ingredients that are a potential risk to a person with food allergies. Please be aware that based on our product mix and methods of preparation, cross contamination may occur between ingredients. Crave Cupcakes shall not be held responsible for any allergies to customers and their guests.
Yes, we can now create full-color personalized fondant pieces with our edible printing system.
Simply select any photograph, logo or artwork in .jpg format and email our designer. Once the image has been reviewed. we will email you back and let you know whether or not the file will translate well for the fondant topper. The image will ultimately need to be 7/8 of an inch. We can have your cupcake order with customer printed toppers available within 72 hours of approval.
If you do not have a .jpg file available and wish for our designer to design a topper for you, there is a $40.00 non-refundable fee, which will include up to two proofs if needed.
Customer printed toppers are available in quantities of one dozen original size cupcakes and/or two dozen mini size cupcakes.
Original Size: $51/Dozen Minis: $68/2 Dozen
Yes. We offer a 6" cutting cake for wedding and events with orders totaling over $240. The cakes are $40 and come in Vanilla, Dark Chocolate, Strawberry, and Red Velvet with a minimum of 72 hours notice. Please call our office to discuss your event at 713-622-7283